Questions contractors ask me before they call
These are the questions I’d want answered before hiring anyone. I’d rather answer them here, so the call can be about your business instead of the basics. Every answer is short and points to the page that covers it in full. Don’t see yours? Call me at (435) 849-4071.
Getting started
Do you only work with contractors?
Mostly. My focus is the trades, because that’s where I come from. I’ll look at other kinds of businesses case by case. If I’m not the right fit, I’ll tell you. See marketing by trade.
Which trades do you work with?
Plumbing, roofing, demolition, handyman, HVAC, electrical, remodeling and concrete. Each one gets marketed differently. An emergency plumber and a concrete company don’t need the same ads, and I won’t give them the same ads. The trades page shows how each one differs.
Do you work outside Utah?
Utah is my focus. I’m from Tooele, I live here, and Utah contractors are who I know best. I do take out-of-state work, though. Call me and I’ll tell you if it’s a fit. See where I work.
Do I need a new website?
Not always. If your site makes it easy to call you and the leads it sends are real, keep it. If it’s losing you calls, I’ll show you where before I touch anything. More on contractor website design.
What do you need from me?
- Answer your phone and follow up on your leads. The best ads in Utah can’t fix a phone nobody picks up.
- Tell me which leads you quote. That’s how a qualified lead gets counted.
- Access to any accounts you already have, like your website, Business Profile or ad accounts. I’ll walk you through how to give it.
- Real photos of your work, if you have them.
- A card on your own ad accounts, for ad spend, once the ads are set up.
How do I get started?
Fill out the form on the contact page or book a call. You and I talk, I look at your business, and you get a custom proposal. If you say yes, you pay setup and the 30-day pilot starts.
The pilot and pricing
How does the 30-day pilot work?
You pay a one-time setup fee up front. The 30 days start the day your ads go live. The monthly management fee doesn’t start until day 30 or your first qualified lead, whichever comes later. After that, it’s month-to-month with 30 days’ notice. Full details: how the 30-day pilot works.
What counts as a qualified lead?
A lead from the marketing I run that you send a quote to. You tell me when you’ve quoted it. Not a click, not a wrong number, not someone trying to sell you something. If you wouldn’t quote it, it doesn’t count. That’s the line that decides when the monthly fee starts.
How much does it cost?
Pricing depends on what your business needs: which services, how many ad platforms, and whether you need a website and how big. There’s a one-time setup fee and a monthly management fee. You get exact numbers in a custom proposal after a call. See how pricing works.
What’s the difference between the setup fee and the monthly fee?
Setup is a one-time fee, paid up front, for building what you need: pages, tracking, your Business Profile, ad accounts. It moves with how many pages and accounts I build. The monthly fee is for running it, and it moves mainly with how many ad platforms I manage. Business Profile management, review requests and responses, spam reporting, tracking upkeep, a monthly report and a monthly call come with every plan. See the two parts of pricing.
What about ad spend?
You pay Google or Meta directly, from your own account, once the ads are set up. I never mark it up and it never runs through me. How much to spend is part of your proposal. More in how pricing works.
Can I cancel?
Yes. Once the monthly fee starts, it’s month-to-month. Give me 30 days’ notice and you’re done. No long-term contract, and you keep everything I built. See what happens if you stop.
How I work
Who does the work?
Just me. The person you talk to on the call is the person building your ads, writing your pages and reading your leads. No account managers, no handoffs. More about me.
Which ad platforms do you run?
Google Ads, Local Services Ads and Meta ads on Facebook and Instagram. Not every trade needs every platform, and I’ll tell you which ones I’d skip.
How will I know what’s working?
I set up call and form tracking before anything goes live. Every month you get a lead and cost-per-lead report and a strategy call with me. Both are included. You’ll see leads and what they cost, not a pile of “impressions.” See what’s always included.
Results and ownership
Will I own everything?
Yes. Your website and domain, your Google Business Profile, your ad accounts, your tracking and your data are all in your name, and anything that has to start under my login gets handed to you. If you leave, it all stays with you. I don’t hold anything hostage. See what you own at the end of the pilot.
How fast will I get leads?
I won’t give you a day count. It depends on your trade, your area, the season, what you already have, and how fast Google verifies and approves things. What I can tell you: the monthly fee doesn’t start until day 30 or your first qualified lead, whichever comes later. So a slow start doesn’t cost you a monthly fee. See the 30-day pilot.
Do you guarantee results?
No. Anyone guaranteeing you a number of leads by a certain date is guessing. What I can promise are the terms: setup up front, no monthly fee until day 30 or your first qualified lead (whichever is later), month-to-month after that, and you own everything.
Do you have case studies?
There’s one up now: a brand-new demolition company in Salt Lake City. I don’t publish my clients’ names, so each one shows what kind of business it is and what changed. More are coming as the numbers come in. See all contractor case studies.
Next step
Still have a question?
Ask me. I’ll give you a straight answer, even if the answer is that you don’t need me.